drivin

drivin is a local mobility service for people who already drive. Everyday drivers share the routes they drive anyway or lend cars that sit unused, while riders nearby request same direction pickups or borrow a vehicle when they need one.

Taxi and rental apps run on professional supply. drivin runs on routines: who is already going your way, whose car is already parked nearby, and when. Matching starts from route overlap, schedule, and trust rather than dispatch.

Client

Personal Project

Year

2024

Project type

Mobile App / Local Mobility / P2P Car Sharing

Credits

Product Design, React Native Prototype

Mobility apps serve taxis and fleets. Everyday drivers were left out.

Existing mobility apps were built for taxis or rental companies, not everyday people sharing real routes

Ride hailing apps assume a professional driver waiting for dispatch. Rental apps assume a company owned fleet.
Meanwhile, many people drive the same routes every day, and their cars sit parked for most of it.
That everyday supply had no product built for it.

Neither side was served. Drivers had no way to earn from routines they already had, and riders had nothing between hailing a taxi and renting from a company counter.

Research

The problem was not finding a ride, but trusting a stranger's car

I explored how people feel about sharing a ride or borrowing a private car from someone nearby.
The biggest barriers were not price or availability. They were trust. Safety, vehicle condition, payment protection,
and what happens when someone cancels.

Trust

Both sides need verification, payment protection, cancellation rules, and vehicle condition records before the service feels safe to use.

Everyday Driver

Drivers wanted to earn from routes they already drive and cars they already own, without operating like a professional taxi service.

Mobility User

Riders needed flexibility for specific times and purposes. Ride-hailing felt too immediate, rentals too rigid, and both too separate from each other.

How might we?

How might we let ordinary people share routes and cars safely, in a service that feels nothing like calling a taxi or renting from a counter?

My Role

I designed the product structure and both sides of the service

As the sole product designer, I defined the service concept, user flows, information architecture, and mobile interface.

The core structural decision was splitting the app into two modes: Usage Mode for people who need mobility,
and Earning Mode for people offering routes or vehicles. One account, two clear intents,
and no screen that tries to serve both at once.

Key Contributions

01

Market and competitor research

02

Product concept and positioning

03

Route based ride matching logic

04

P2P car rental flow

05

Usage / Earning mode system

06

Trust, verification, and safety UX

04

P2P car rental flow

05

Usage / Earning mode system

06

Trust, verification, and safety UX

Key Solutions

Three decisions that separate drivin from taxis and rentals

drivin stands on route sharing, private car borrowing, and the trust layer that makes both possible between strangers.

Dashboard for writers

Outcome

The prototype defines a mobility model built on routes, schedules, and trust

01

Defined a hybrid model combining route sharing and P2P car rental

02

Split the service into Usage Mode and Earning Mode

03

Replaced taxi style dispatch with route-overlap matching

04

Built a car borrowing flow around purpose, time, trust, and vehicle.

05

Added schedule based planning for upcoming rides and rentals

Reflection

A mobility product must be more than fast matching

drivin taught me that local mobility is not only about speed or price. When ordinary people share routes,
seats, or cars, the product's real job is reducing social and operational uncertainty between strangers.

The most important design decision was moving away from taxi-style calling toward route based matching.
It aligned the service with how people already move: commutes, errands, and casual side income,
instead of asking them to behave like on demand drivers.

If developed further, I would validate route matching behavior, simplify verification, and test how much trust information
people need before they feel comfortable sharing mobility with a stranger.

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